I’ve had the CS people literally pick up the phone and hang up on me or talk to me like I am an idiot. I have my confirmation email from the company that I paid for the box. They claim they can’t pass me on to anyone else. I just got off the phone again (30 minutes this time) and not only will they not help me, there is no other way to get in touch with any one. I still don’t have my box (the event is tonight), I have no tracking number or email (because they have not shipped my box) and I have been on the phone since Monday (I’ve sent 6 emails as well, also starting on Monday and have had ZERO response to ANY OF THEM) trying to get a status or a refund. I am not sure what has happened to this company but I am literally DUMBFOUNDED by the customer service they are using now. This comment is purely on the off chance that one of New Beauty’s employees is on here (as they sometimes are). (I’ve noticed this with other VIP boxes and I don’t think the last couple Test Tubes have had it either, whereas there used to be a little booklet.) I am probably WAY too jaded, but it seems like a great way to avoid issues if something is missing (and this has happened a couple times with New Beauty in the past). that lists the items that are IN the box. I also do not like the fact that there is no card/brochure/etc. Again, I’m sure there are people that will love all of these things! I’m just not one of them. Also things I just won’t use – fake eyelashes, Its a 10 hair products, cosmetics in colors that don’t work for me. I’ve received a couple of these products in other boxes, yet another lip exfoliant, cosmetic colors that don’t work for me personally and so on. I know that there are always going to be hits and misses, and that everyone has different opinions/product wants & needs, but this just didn’t seem special to me and I won’t be ponying-up the premium price for future VIP boxes. I am underwhelmed, to say the least, and have been a huge New Beauty advocate for the several years I’ve received the Tube, the Special Edition and more recently the VIP boxes. I just received the June VIP box (on West Coast, almost 1-1/2 hours into Zoom, which is pretty unfortunate). SUNTEGRITY NATURAL MINERAL TINTED SUNSCREEN SPORT SPF 30 (3 oz) - $24Īll the products are full size with the exception of the It’s a 10 products. JUICE BEAUTY STEM CELLULAR ANTI-WRINKLE RETINOL OVERNIGHT SERUM (1 oz) - $72 GLO SKIN CREAM STAY SHADOW STICK (COLOR: SHELL) - $22īE A 10 BELONG TO ME LIP GLOSS (COLOR: CORAL) - $22īLINC ULTRAVOLUME TUBING MASCARA (.35 oz) - $26 GLYTONE ENHANCE BRIGHTENING SERUM (1 oz) - $74 MANNA KADAR POSH CONTOUR/SHADOW/BLUSH - $33ĭOLL 10 PERFECT POUT LIP EXFOLIANT (.17 oz) - $20īEAUTYSTAT UNIVERSAL C SKIN REFINER (1 oz) - $80 IT’S A 10 BLOW DRY MIRACLE GLOSSING LEAVE IN (2 oz) - $12 IT’S A 10 BLOW DRY MIRACLE H2O SHIELD (2 oz) - $9 This morning I looked up everything that came in my box. I felt very meh and disappointed last night when I opened it. I think I would have felt slightly more excited about the box if the booklet/ card was at my fingertips so that I could see product info and values. Mine was also missing the product info booklet/ card. I don’t mean to complain as this is a reasonably priced box – just wish there were more items I could use and/ or would like to try.It would be super helpful if MSA had a post for the June/ Summer 2021 VIP box (-_-) NYX Filler Instinct Lip Color, John Freida Frizz Ease Dream Curls Conditioner of the wet n wild mascara. Would have loved to get the Almay lipstick. Overall, it’s probably a good value for the box but not thrilled. The Listerine tabs seem like something that was added to say that they put 6 items in the box. The eyeliner might be ok but I don’t use black so this is another bust for me. I can’t specifically recall, but I believe I received Elf facial mist in a recent box and didn’t use that either. First off, The Elf facial mist isn’t even listed as one of the items for this box and this isn’t something I would use. Revlon ColorStay eyeliner (black) – 0.01 oz – full sizeĮlf Energizing Facial Oil Mist – 2.02 oz – guessing this is full size Listerine Ready Tabs – 8 count (yuck – don’t really care to swallow Listerine!)Ĭetaphil – Extra Gentle Daily Scrub – 0.33 ozĬetaphil Sheer Mineral Sunscreen – 0.35 oz Suave Pink 3-step hair regimen – shampoo/conditioner – 0.40 oz each and Smoothing Cream – 0.23 oz Received my summer box and here is what I found:
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